[Resolved] Medlife — product not dispatched neither picking my call | |||
I ordered medicines on Medlife on 23rd march and paid 1032 advance my order id is#OR5615TDA-004A. but they are not sending my medicines . I called their customer care many time but all the time they hold my call for upto 24 mins. I have proofs. But they didn't provide any solution. My medicines are about to an end. But I don't have medicine. Medlife will be responsible for this. Kindly take strict Action. Was this information helpful? | |||
May 4, 2019 Complaint marked as Resolved Medlife customer support has been notified about the posted complaint. Verified Support Mar 29, 2019 Medlife Customer Care's response Dear Vinay, We would like to apologize for the late delivery of medicines. We will look into this issue now and resolve it at the earliest. Hope to meet your medical requirements in the future.
Verified Support Apr 03, 2019 Medlife Customer Care's response Dear Vinay, As per our record the order(, OR5367RJA-001A) has been delivered successfully. We would like to apologize for the late delivery of medicines. Providing a good service is our main goal and it is unfortunate that you didn't get it on time. We value your need and ensure timely delivery in future.
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 1 Comment | |||
Comments
My problem is ...I received medicine wrong name I want to change medicine ...CV 20 to CV gold 20...No body help me. [protected]
Reply
Medlife Customer Care's response, Mar 29, 2019
Verified Support
Dear Jhuma Banerjee, We're sorry for the experience you had with our services. We have forwarded your complaint to our concern team and we will keep you update once we get a confirmation from our concern team on priority.
Medlife Customer Care's response, Mar 29, 2019
Verified Support
Dear Jhuma Banerjee, As per the telephonic conversation the medicines where self digitized and the return has been created.
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