[Resolved] Medlife — received a defective automatic blood pressure monitor device

ahmedsalam120

from Hyderabad, Telangana

Address:	Hyderabad, Hyderabad, Telangana, 500018
Website:	www.Medlife.com

Order id - #or4842vja-001a

Medlife has sold a faulty automatic bp monitor device. It worked only for 5 minutes.

Medlife has been fooling around customers by selling unsound items.

Theres no pressure building in arm cuff. The screen remains blank. No reading is displayed. The device vibrates for few seconds and turns off.

Extremely useless quality of products and services are delivered by medlife. However this was the last time i made any purchase through medlife and

I need a refund of my money as soon as possible. Please probe into my issue and hope it gets resolved soon.

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Apr 26, 2019

Complaint marked as Resolved

The money was refunded.

Medlife customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2019

Medlife Customer Care's response Dear Customer, We're sorry for the experience you had with our services. Kindly send us the order id or mobile number to look into this and assist you better.

Apr 23, 2019

Updated by ahmedsalam120 Order ID- #OR4842VJA-001A
Mobile number - [protected]

Please probe into the issue and solve it.

Verified Support

Apr 23, 2019

Medlife Customer Care's response Dear customer, We're sorry for the experience you had with our services. The return request has been raised and we have prioritized the complaint and follow up with the concern team.

Apr 24, 2019

Updated by ahmedsalam120 The item has been collected back by a person stating that he is from medlife.

Apr 24, 2019

Updated by ahmedsalam120 No acknowledgement was given.

Apr 24, 2019

Updated by ahmedsalam120 How should I be sure whether it was an authorised return pickup from medlife.

Apr 24, 2019

Updated by ahmedsalam120 Now i dont have the purchased item, neither i got my money back nor any acknowledgement from medlife.

Apr 24, 2019

Updated by ahmedsalam120 Why do people mentally harrass customers by such reckless services.

Verified Support

Apr 27, 2019

Medlife Customer Care's response Dear Customer, We can see that you have received the refund amount of return medicine (Transaction ID: OR4842VJA-001A_1, Dated: 24th Apr '19) .We're sorry for the experience you had with our service.As per the Our telephonic conversation, We are sure that you will have a better experience the next time around.