[Resolved] Medlife — refund is not initiated

Rajesh Ronjhwal

from New Delhi, Delhi

Address:

New Delhi, Delhi, 110087

Hi team,

I raised refund request of my order number:ord2196oba-010a on march 11, 2019. I kept on calling on customer care to take the medicines and initiate the refund. But no one came to my house to pick up medicines and not even called me. I kept on calling customer care who keep on saying that they are escalting and some one will come again on next day to pick it up. But still same story.
It's really frustrating and i am thinking to post it on all social websites.

Was this information helpful?

No (0)

Yes (0)

Apr 27, 2019

Complaint marked as Resolved

Medlife customer support has been notified about the posted complaint.

Verified Support

Mar 25, 2019

Medlife Customer Care's response Dear Rajesh Ronjhwal, We apologize for the inconvenience cause. Kindly send us the order id or registered mobile number to look into this and assist you better. We are unable to trace the order details from the order ID:ord2196oba-010a. Hence request you to share the registered mobile number.