Medlife — refund not done for my order

Hi,

I ordered for the medicine on 24 march, (Order id : or0073tgb-003a), but medlife cancelled my order on 26 march, and send a message a refund has been initiated.
But even after nearly 20 days i have not received refund.
I also cancelled another order on 28march, (Order id : or0073tgb-004a) but refund is still awaiting.
Due to the lockdown company ask for pre-paid orders only. But after receiving amount they even don't replies to the messages.
Refund details are as under :

Order id : or0073tgb-003a = rs. 1487
Order id : or0073tgb-004a = 737.67.

My email address : [protected]@gmail.com

Please look into matter.

Thanks

Rajiv srivastava
Ex. Faculty, iit jodhpur, rajasthan, india