Medlife — refund not initiated by medlife

Have returned 45 tablets of zoryl 4mg and 15 tablets of zoryl 3 mg. Order no: or0890x-009 dated nov 1, 2018. The medicines were returned on december 3, 2018.
It was paid in cash. Repeatedly following up with their customer care they gove tge same response that wait for 45 hrs it will be done however till date they have not refunded my money and says refund of rs 0 has been initiated.. The medicines refunded are worth rs 414

What rubbish