Medlife — refund not made

Address:

New Delhi, Delhi, 110052

The issue is regarding refund on order #or2122gy-006a which was cancelled by the company due to reasons best known to them. I made a payment of rs 295/- by debit card. Even after about 10 days of cancellation of my order, my bank has not received any refund amount from medlife. When i contacted medlife, they said that the refund has already been made and gave me a transaction number. However, my bank confirmed that no such transaction was made to my bank account. I just need my refund at earliest.