Medlife — refund not processed and showing refunded

Address:	5th & 6th Floor, Vaswani Centropolis, Langford Road, Shanti Nagar, Bengaluru, Karnataka 560027
Website:	www.medlife.com

I had purchased a medlife n-95 pollution mask color black (#or6361nua-003a) on 8th july 2020 by complete payment and it was cancelled automatically. Another item (#or6361nua-005a) was ordered without my consent automatically instead of it. I denied accepting the order as it was costlier than the one i wanted.
But till date, i have not received the refund for order #or6361nua-003a and the worst part is, in the status it is showing that the amount is refunded.
I am annoyed with this experience as there is no proper response and customer care support to reach out to and explain the scenario. The contact numbers provided on the website are not responsive also. Cal gets cut everytime. I have sent so many mails but there is no response at all. Worst experience ever.