Medlife — Refund not received from Medlife

I placed an order for few medicine on medlife on 9th Aug by making an online payment. The order was cancelled on 13th Aug automatically & no refund is received till date for the paid amount if Rs. 2036/-. There is no option to connect with customer support to know my refund status or details & the amount is not visible in my account. My order detail is OR7175SSA-001A
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