Medlife — refund not received1

I have paid the amount Rs 472 online for this order. And again the delivery person collected amount of 472 at the time of delivery. So I have paid twice for the same order.

Please refund the amount which I paid extra.

Order id: OR0192YV-002A

Order place on: 25 october 2018

Date of delivery: 28 October 2018

Date of first complaint : 28 October 2018
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I have refundedthe medicine to medlife worth rs 800 rs. But even after 25 days i didnt get any refund amount.called medlife many a time but no solution till date. What to do?

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