Medlife — refund of the value of item collected back not received

A packet of 10 insulin u-100 syringes that was wrongly sent to me in my consignment instead o[censored]-40 syringes that i had ordered vide order id or7178gk-008a supplied under your invoice no. Ixe[protected] dated[protected], was collected back by your agent on[protected] after my complaint & follow-up with you.
Till today i have nor received refund amount of rs 60/- pertaining to this.
Kindly expedite the refund.
My mobile no. Is [protected].
Please convey the action taken.
Satish talwadker
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My name is Kartik Gupta and I have ordered medicines vide order no. OR6631TR-003A on 6th of Oct, however, the medicines has not been delivered till date. You are requested to update me regarding the same or else I will cancel and buy from somewhere else as the due date of delivey was 8th Oct and I am without any medicines.
Dear sir/maam,

Medlide never deliver medicines in time and not only that their delivery guys they don't even bother to receive your call they simply disconnect your call what sort of service is this i want yiu to take strict actions towards this please help

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