Medlife — Refund pending since 14/07/2020

Respected Sir / Madam,

REFERENCE
ORDER NO- OR7285RLA-010A
TRANSACTION ID : ML-OR7285RLA-010A[protected]

I am Sayaji eknath bhosale order medicine from Mrs. Jyoti on phone call from behalf of MEDLIFE. On dated 14/07/2020. Bill invoice received on my mobile on medilife app. The total bill amount was Rs. 2206.66 The medicine was out of stock. The payment paid from my debit card. . Bank name - Abhyudaya co-op bank ltd, kharghar branch-410210.
From 14/07/2020 till now I haven't received the refund amount. Rs. 2135.84
I have called several times to the customer care also.

It's being more than a month but i haven't received the refund.
I hope that my problem will be resolved as soon as possible.