Medlife — refund request for non-delivery of medicines for order no. or9631qha-014a

Address:

Type II -JR 2/4, MSEB Koyna Colony, R C marg, Mahul Road, Near Vashinaka, Chembur East, Mumbai-400074, Mumbai City, Maharashtra, 400074

Instead my Mumbai address, your team, on a phone call for medicine order has taken my 1 year old Pune address without consulting me. When I received message that order has been delivered for order no. OR9631QHA-014A, I was shocked that no person approached me/my residence and still I received the message. When I check at the app; then I came to know that the medicines has been delivered to my old Pune address where I was living 1 years back.

I have already raised a complaint for refund of the same on 09.01.2020 but till date no satisfactory answer has been provided by Customer care team.

Pl look into the matter at most urgent and initiate refund within 2-3 working days.