[Resolved]  Medlife — return and refund pending

Address:

Ganpati Enterprises, near old sabzi mandi, opp to durga flour mill, kukkar chowk, jagraon, Ludhiana, Punjab, 142026

I ordered my med on 10 may and received on 15 may. But the seal was already broken, so i send them email via app, totally sucks. Didn't get any response. So i called them again. Since that day i've been reporting about this incident to them and every time i hear - *we're escalating the matter to our concerned department* and that's it. It's already been more than 15 days and this issue hasn't been resolved at all. This was not even the first time i ordered but this time i received broken package. I mean even one's patience has its limit. They ain't either taking things seriously or just lack professionalism. How much more time it'll take i'm asking? Do something please. Don't be so ignorant of your customers.

Order id: or8350pma-003a