[Resolved] Medlife — shock

gopal h r

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400053

I had ordered medicines from medlife
But surprusingly was in a state of shock when the guy mr Ramu from medlife bearing mobile no [protected] was suppose to come with my order no OR6217BA-005A with bill amount rs 395.
As i was out of town the medicines were picked by my child and paid the sum.
But when i opened the packet the order id was not the same and also medicines were different from order and also suprusingly that guy took 395 for my bill and the wrong bill was only 240
Wrong bill order id was OR8435H-007A
Request to medlife please tell your guys to call before coming as they dont do and neither do they pick up calls
Please check with the same
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Apr 29, 2019

Complaint marked as Resolved

I got complete refund from medlife Thanks for the support

Medlife customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2019

Medlife Customer Care's response Dear Gopal, We regret the inconvenience caused.We are constantly working hard to give the best customer experience. As per the telephonic conversation, We have initiated a refund amount in your bank account and the same has been credited.Looking forward to serving you better in the future.