Medlife — the product returns not taken

Address:bangalore, Bangalore, Karnataka, 560060

Respected madam/ sir
I would like to register my complaint against medlife with order number or763ol-003a
I had order medicine on december7th2019, tengliptin 20 mg with name of remmi lobo. Due to some doctors mistake i had to cancel my order. I asked the to take the medicine through customer care and email from past one month. They are not taking back the medicine. These medicine are not useful to me
Whenever i email them to take back the medicine, they always mailing back saying they need sometime to resolve the problem
Its almost two months i am having this issue
I am simply keeping it at home
Kindly help
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