Medlife — unprofessional behaviour

May 02, 2018

Updated by Aashu15 The company has lost the prescription and has been lying about the delivery of the medicines since the order has been placed. The patient has suffered a cardiac arrest but they don't understand the gravity and only bluffing about the delivery and states that the prescription has not been collected where as it was given to them. Should be compensated for the the loss of time energy in coordinating 100 times in such a situation. I have all the records and proofs to be submitted. First they undercharged the order, I in good faith without any misutilisation of their technical error of pricing informed them, they said they will rectify. I also informed that you are giving me 182 tablets at the cost of 1 tablet. They then cancelled n replaced the order. The order should have reached me by 22nd April but since then it is not reached me and everytime I only coordinate I get a new reason. I have been buying the medicines also offline as and when they are getting over and they have been draining my blood .everyday I get MSG's it's out for delivery and I get no calls and end of the day it never gets delivered to me. Also the seller is now ready to deliver the medicines without prescription, i have all the proof and call recordings which can be tested. Attaching the messages that i keep getting everyday for the delivery but no delivery happens neither i get any call from them for the delivery. the delivery agents have clearly specified that they have lost the prescription and hence delivery is on hold. very unprofessional behaviour especially for someone whose father has suffered a major heart attack but to save money in terms of discount has not only fallen prey to fraudulent business practice but is also grossly inconvenienced