[Resolved] Medlife — wrong delivery, refund not received even after 45 days

[Resolved] Medlife — wrong delivery, refund not received even after 45 days

T The Mesmerizer from Chennai, Tamil Nadu

I ordered one Glucometer but received one copper water bottle and even after multiple requests no step has been taken by Medlife. I raised a complaint with consumer forum once then they have taken return of the copper water bottle. They even took my account details to initiate refund but till date i havent received any refund. Whenever i call customer care, they say that they will initiate refund tomorrow. Even after raising complaint with consumer forum they are not worried. My order ID is OR1631SEA-001A. I received another invoice along with my invoice which is for copper water bottle, ordered from Bangalore. Order ID for copper water bottle is OR0914SEA-001A. They should be strictly punished as there are many other complaints regarding supply of expired medicines. Request you to safeguard public from fraudsters like Medlife +3 photos Was this information helpful? No (0) Yes (0)
Apr 27, 2019 Complaint marked as Resolved Medlife customer support has been notified about the posted complaint. Verified Support Mar 16, 2019 Medlife Customer Care's response Dear Mesmerizer, We're sorry for the experience you had with our services. We have forwarded your complaint to our concern team and we will keep you update once we get a confirmation from our concern team on priority. Verified Support Mar 26, 2019 Medlife Customer Care's response Dear Customer, We're sorry for the experience you had with our service. We have initiated a refund amount in your bank account. It will reflect in your bank account within 5 to 7 business days from the date the refund amount has been initiated. The delay in refund was nor wanted or intentional, as suspected it was an technical glitch which has been rectified.Looking forward to serving you better in the future.
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