[Resolved] Medlife — wrong medicine sent across

vksethi

from Delhi, Delhi

Address:

C-157 1st floor nariana industrial area phase 1 rk puram delhi, New Delhi, Delhi, 110028

We have ordered Janumet 50mg/500mg tablets (60 tablets ordered) but we have just received 30 and in another pack we have recevived insulin in another pack of lantus 100U/ml. Kindly provide the correct medicine per the order /invoice no. DEL[protected].
Also we have ordered medicine ATOCOR 10mg (60 tablets) medicine under order no. OR2675DMA-002A wherein due to non availability there was a refund that had to be initiated, but we have not yet received the amount back for more than 7 days plus we would like to reorder the same if it is available. Please action on it ASAP and keep us posted.

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Jul 12, 2019

Complaint marked as Resolved

Medlife customer support has been notified about the posted complaint.

Verified Support

Jun 11, 2019

Medlife Customer Care's response Dear Customer, We can see that you have received the refund amount of excess amount (refund done on 25th May'19, transaction id :20190525111212801300168855132384219, amount refunded:144.0 ).We will ensure such Issues will not repeat. As per the Our telephonic conversation, We are sure that you will have a better experience the next time around.

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Comments

vksethi

from Delhi, Delhi

ref my complaint dt 9th june, nothing has been done so far, neither I have recd back the money nor my wrong medicine has been replaced pl do at your earlist