Medlife — wrong quantity

Address:A-402 , Celina building, plot no 5,sec.38, Rahatani, 411017

Wrong quantity of products.Pickup of the return has not happened yet.
I already spent ₹15 to complain at your call centre.
They replied product will be collected today but they didn't collect till now, it has been 3 days.
The experience has been really frustrating.
Is this how you respond to regular customer's complaint
By when can you resolve this issue
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