[Resolved] Medlife — zoryl m 2 tablets

satyaprasad2019

from Hyderabad, Telangana

Address:

531126

We placed order for medicines vide or0475rea-001a through
Medlife app worth 4192/- for a patient to use in tour and travel for one year. While placing order we clearly requested to send recently manufactured product only. To our surprise we received jan 2018 manufactured product in feb 2019. When the call centre is questioned about this, they simply answered that it is not their responsibility as they lookafter sales only. As the parcel is opened in front of the delivery boy, he himself realised the fact and informed the call centre, for that the call centre people bombrded him. It all means the midlife wants to liquidate the old stock snatching the quality of the product and service for the benefit of manufacturer.

Was this information helpful?

No (0)

Yes (0)

Jun 7, 2019

Complaint marked as Resolved

Medlife customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2019

Medlife Customer Care's response Dear Satya Prasad, We're sorry for the experience you had with our services. We have forwarded your complaint to our concern team and we will keep you update once we get a confirmation from our concern team on priority.

Verified Support

Jun 17, 2019

Medlife Customer Care's response Dear Satya Prasad, All deliveries are subject to availability of stock, apologise for the inconvenience. We tried multiple attempt to connect but unable to reach.We will serve you better in future.