[Resolved] Medlife — zoryl m 2 tablets
Payakaraopeta, Andhra Pradesh, India
Sasatyaprasad2019 on Feb 6, 2019
We placed order for medicines vide or0475rea-001a through
Medlife app worth 4192/- for a patient to use in tour and travel for one year. While placing order we clearly requested to send recently manufactured product only. To our surprise we received jan 2018 manufactured product in feb 2019. When the call centre is questioned about this, they simply answered that it is not their responsibility as they lookafter sales only. As the parcel is opened in front of the delivery boy, he himself realised the fact and informed the call centre, for that the call centre people bombrded him. It all means the midlife wants to liquidate the old stock snatching the quality of the product and service for the benefit of manufacturer.
Complaint marked as Resolved Jun 7, 2019
[Feb 06, 2019] Medlife customer support has been notified about the posted complaint.
Verified SupportMedlife Customer Care's response, Apr 27, 2019
Dear Satya Prasad, We're sorry for the experience you had with our services. We have forwarded your complaint to our concern team and we will keep you update once we get a confirmation from our concern team on priority.
Verified SupportMedlife Customer Care's response, Jun 17, 2019
Dear Satya Prasad, All deliveries are subject to availability of stock, apologise for the inconvenience. We tried multiple attempt to connect but unable to reach.We will serve you better in future.
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