[Resolved] Medplus India — amount was debited successful but order was not placed

Saifuddin sayed

from Mumbai, Maharashtra

Address:

# 75 k.H.B colony Subhash nagar kusugal road Keshwapur Hubli karnataka, Dharwad, Karnataka, 580023

Respected sir,

This is to inform you that i had order medicine on medplus app

Payment method. Bhim upi.

Amount. 870.37

The transaction was successful but the order wasnt successfully placed so i kindly request you to please looking into the matter and please do the refund as soon as possible

Thank you

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Oct 21, 2019

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2019

MedPlus India Customer Care's response Dear Team,

We regret the inconvenience caused to you.

We have taken up your complaint and have accorded it top priority and are expressly working towards resolving it at the earliest.

Our team will be in track with you by updating our follow-up process and we will provide you a feasible solution shortly.

We request you to kindly bear with us in the interim. Your understanding and patience is highly appreciated.

For further assistance, please callus on[protected] or reply us via email to [protected]@medplusindia.com.

Please get back to us in case of any clarifications.

Thanks and Regards,

Medplus Customer Care Team,
(Call):[protected]
(Toll Free):[protected]
(Email): [protected]@medplusindia.com