[Resolved]  Medplus India — Bad quality of capsules purchased during Sep

Hi - Purchased conchol C 10 mg tablets during September. We bought around 3 strips which we wanted to use during Sep/Oct as pr doctors dosage - 1 per day.
However when we opned one strip now after the 1st one was complete, we found the capsules are in terrible state. They are broken and all the pwder inside the capsules have spilled over and in a totally messed up state.
We are now unable to use it as it poses serious risk consuming these degraded medicine.
Medplus customer care is so rude, they are cutting the phone when getting to know about this complaint.

Request urgent help.
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Nov 18, 2021
Complaint marked as Resolved 
MedPlus India customer support has been notified about the posted complaint.
Verified Support
Oct 18, 2021
MedPlus India Customer Care's response
Dear Customer,
Thank you for writing to us With reference to your email, Unfortunately we could not be able to retrieve your information.Kindly share us your details (registered mobile number/ Medplus customer ID) so that will check and assist you accordingly.

We value your association and assure you of our commitment to serving you in the best possible way.

Warm Regards,

Customer Care Team.
Complaint comments 

Comments

Dear Customer,
Thank you for writing to us With reference to your email, Unfortunately we could not be able to retrieve your information.Kindly share us your details (registered mobile number/ Medplus customer ID) so that will check and assist you accordingly.

We value your association and assure you of our commitment to serving you in the best possible way.

Warm Regards,

Customer Care Team.

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