[Resolved]  Medplus India — Bad Service

Address:Medplus, Visalakshi Nagar, Visakhapatnam

Hello Medplus,

We are regular customers of Medplus, usually take medicines for my mother (Surya Naga Lakshmi), she is a dialysis patient so BP machine most required in her daily life, we trust Medplus so we bought BP machine, at that time, they sold us, told we will immediately replace if product have any functional issues, now when it really happened, they changed there words with reckless answers, not responding properly to a senior citizen at this Corona time, almost he waited there 2 hours with there worst behaviour. We asked written statement also at that time, he told us, you can trust Medplus service. This was completely customer cheating to sell products. If you want us continue with Medplus, please immediately take an action.

I'm attaching required bill details and return receipt details.

Thanks for your in advance,
Suraj
[protected]

[protected] (Medplus we provided this number)

Customer name: Surya Naga Lakshmi
Doctor:Ravi Raja (Apollo)
+2 photos
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
MedPlus India customer support has been notified about the posted complaint.
Oct 10, 2020
Updated by Suraj Yendamuri
Please respond to my query. We need the product replacement immediately as per commitment given by Medplus agent.
Verified Support
Oct 13, 2020
MedPlus India Customer Care's response
Dear Customer,
Thank you for writing to us.
As per the below email and telephonic conversation on this number ([protected])
Tried to reach on this number but no response ([protected])
We would like to inform we have informed the store staff, as soon as the device is ready at the outlet they will inform you. It will be ready by today or tomorrow.
Sorry for the inconvenience.
Please get back to us for any clarifications.
Thanks and Regards,
MedPlus Customer Care Team,
(Call):[protected],
(Toll Free):[protected],
(Whats App):[protected],
(Email): [protected]@medplusindia.com,
(Email): [protected]@medplusmart.com,
(Web): www.medplusmart.com.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MedPlus India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    72%
    Complaints
    813
    Pending
    66
    Resolved
    563
    MedPlus India Phone
    +91 40 6700 6700
    +91 40 6674 3000
    MedPlus India Address
    GSR Estates, C Block, D.No. 11-6-56, Survey no. 257 & 258/1, Balanagar, Hyderabad, Andhra Pradesh, India - 500037
    View all MedPlus India contact information