[Resolved] Medplus India — Bad Service | |||
Hello Medplus, We are regular customers of Medplus, usually take medicines for my mother (Surya Naga Lakshmi), she is a dialysis patient so BP machine most required in her daily life, we trust Medplus so we bought BP machine, at that time, they sold us, told we will immediately replace if product have any functional issues, now when it really happened, they changed there words with reckless answers, not responding properly to a senior citizen at this Corona time, almost he waited there 2 hours with there worst behaviour. We asked written statement also at that time, he told us, you can trust Medplus service. This was completely customer cheating to sell products. If you want us continue with Medplus, please immediately take an action. I'm attaching required bill details and return receipt details. Thanks for your in advance, Suraj [protected] [protected] (Medplus we provided this number) Customer name: Surya Naga Lakshmi Doctor:Ravi Raja (Apollo) Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved MedPlus India customer support has been notified about the posted complaint. Verified Support Oct 13, 2020 MedPlus India Customer Care's response Dear Customer, Thank you for writing to us. As per the below email and telephonic conversation on this number ([protected]) Tried to reach on this number but no response ([protected]) We would like to inform we have informed the store staff, as soon as the device is ready at the outlet they will inform you. It will be ready by today or tomorrow. Sorry for the inconvenience. Please get back to us for any clarifications. Thanks and Regards, MedPlus Customer Care Team, (Call):[protected], (Toll Free):[protected], (Whats App):[protected], (Email): [protected]@medplusindia.com, (Email): [protected]@medplusmart.com, (Web): www.medplusmart.com. | |||
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