[Resolved] Medplus India — Behavior of Staff with customer

Chhandaji Shinde

Feb 5, 2022

Address:

Flat No.403, Shankeshwar Dreams,, Shiv Road, Opp Woodsvilley Phase-2, Boradewadi,

I want to raised a complaint in Boradiwadi, Pimpri Chanchwad med plus branch. The staff are very worst don’t know how to behave with customer. Yesterday on 5th Feb, 2022 I went their for bye medicines but fortunately I forgot to bring my bank Card with me, So I given them cash but they had change issue for Rs.3 only and they told me to go and bring the change and then take the medicine very bad service given by them. They have not giving the medicine, even I told them to keep my extra Rs.7 with you and give me medicines. But...then also he denied to give medicines to me.
Giving here my registered Mobile No is [protected] for your reference and further action to be taken.
Thanks & Regards
Shinde C. A.

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Mar 11, 2022

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Feb 05, 2022

Updated by Chhandaji Shinde I want to raised a complaint in Boradiwadi, Pimpri Chanchwad med plus branch. The staff are very worst don’t know how to behave with customer. Yesterday on 5th Feb, 2022 I went their for bye medicines but fortunately I forgot to bring my bank Card with me, So I given them cash but they had change issue for Rs.3 only and they told me to go and bring the change and then take the medicine very bad service given by them. They have not giving the medicine, even I told them to keep my extra Rs.7 with you and give me medicines. But...then also he denied to give medicines to me.
Giving here my registered Mobile No is [protected] for your reference and further action to be taken.
Thanks & Regards
Shinde C. A.

Verified Support

Feb 05, 2022

MedPlus India Customer Care's response Thank you for writing to us.

With reference to the mail above. We are sorry for the inconvenience caused to you. and for trying to call on register number but not responding.

Please be inform you that we have already escalated to concern team to check and take action and we will update once get confirmation and make sure not repeated in the future.

Thanks and Regards,

Medplus Customer Care Team