Medplus India — Bill not signed and stamped | |||
I have purchased jus dee 400 drops from authorised medplus store situated at b t kawde road, pune vide serial invoice number [protected] dated 31.05.2020 amounting to rs. 417.50. The cashier, when asked for stamp and signature on the bill, bluntly denied for the same and started telling reasons that it's not required and why do u need it and we never provide. Despite telling him the reasons that since i have paid the amount, i need the stamp and signature for claiming it from my company. All staff started arguing that they wont provide the same and they even went to the extent of taking the medicines back and returning the money back. It was only after the intervention of my wife and pleading that they gave it later on. I have been using the services of medplus for around 2 years now. This behaviour of your staff is totally unacceptable being a customer. I want strict action to be initiated against all the employees posted at b t kawde store and kindly update me regarding the same. Was this information helpful? | |||
|
MedPlus India customer support has been notified about the posted complaint. | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
72%
Complaints
813
Pending
66
Resolved
563
+91 40 6700 6700
+91 40 6674 3000
GSR Estates, C Block, D.No. 11-6-56, Survey no. 257 & 258/1, Balanagar, Hyderabad, Andhra Pradesh, India - 500037
View all MedPlus India contact information
With reference to complaint, we regret the inconvenience caused to you.
We kindly request you to share us with your contact details so, that we can resolve the same on priority.
For further assistance, please callus on[protected] or reply us via email to [protected]@medplusindia.com.