[Resolved] Medplus India — cancelled my order | |
Order number otgmm[protected] has been cancelled with a reason stating prescription data is not matching with one medicine. I have ordered for telma 80 where as my prescription is stating that telma 60. I have searched for telma 60, but there was no medicine available. So i chosen 80mg tablet. Intead of cancelling one tablet, executive has cancelled overall order. This is something a bad service from medplus Was this information helpful? | |
Dec 18, 2017 Complaint marked as Resolved MedPlus India customer support has been notified about the posted complaint. Verified Support Nov 17, 2017 MedPlus India Customer Care's response Dear Customer, We regret the inconvenience caused to you. Please be assured that your complaint has been escalated to the team concerned and appropriate measures would be taken to avoid such situations in future. For further correspondence, call our customer care helpline number[protected]/[protected]. Appreciate your understanding and patience in this regards. MedPlus Team. | |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
72%
Complaints
813
Pending
66
Resolved
563
+91 40 6700 6700
+91 40 6674 3000
GSR Estates, C Block, D.No. 11-6-56, Survey no. 257 & 258/1, Balanagar, Hyderabad, Andhra Pradesh, India - 500037
View all MedPlus India contact information
Post your Comment