[Resolved] Medplus India — Careless towards consumer after sales
R
rajviswas
May 13, 2021
May 14, 2021
This thread was updated on May 14, 2021
I have purchased one product and they have delivered wrong product. when I asked for replacement they suggested me to go nearest store and exchange. if I am able to go store then why should I order in app..
They are saying with little harsh voice if you want to replace we do not know when it will be done.
its really careless towards consumer after sales.
Was this information helpful?
No (0)
Yes (0)
Aug 7, 2021
Complaint marked as Resolved
MedPlus India customer support has been notified about the posted complaint.
Dear Customer,
Thank you for writing to us.
As per the below email.Please provide with your registered mobile number to serve you better.
We would like to inform we will escalate to the concern team.
Please get back to us for any clarifications.
Thanks and Regards, MedPlus Customer Care Team,
(Call):[protected],
(Email): [protected]@medplusindia.com,
(Email): [protected]@medplusmart.com,
(Web): www.medplusmart.com.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Thank you for writing to us.
As per the below email.Please provide with your registered mobile number to serve you better.
We would like to inform we will escalate to the concern team.
Please get back to us for any clarifications.
Thanks and Regards,
MedPlus Customer Care Team,
(Call):[protected],
(Email): [protected]@medplusindia.com,
(Email): [protected]@medplusmart.com,
(Web): www.medplusmart.com.