[Resolved] Medplus India — Cheating money

Sb76

Aug 23, 2021

Address:

Med plus, 53 M B Road ,Holding No 40 N Kolkata 700051 Phone 7605097634

I am a regular customer of Med Plus.My mobile no is [protected].
Today I.e 23.08.21 I buy medicine amounting to Rs. 1159 after discount. At first I give Rs, 1500. Then the representative asked for another Rs. 60. I thought he give me balance Rs.401 ( 1500+60-1159). As I engage to give Rs.60, the medplus representative asked me another Rs.100 with the say that you give me Rs.1000 and the Rs.60. Although I argue him that I give him Rs 1500 at first. He said he received Rs 1000.

This was happened near 7-25 pm to 7-35pn on 23.08.21.
I am requesting you please review the CC camera during said time, I am thinking that I am cheated by the boy of Rs 500.
Please do it for the sake of valuable customer.

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Nov 8, 2021

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Verified Support

Aug 24, 2021

MedPlus India Customer Care's response Dear Customer, Thank you for writing to usWith reference to the email below, Our sincere apologies for the inconvenience caused and issue has been escalated to the concern and see that it will be not repeated in future.And will arrange the call from concerns, .

Verified Support

Aug 24, 2021

MedPlus India Customer Care's response With reference to your email, we want to apologize for inconvenience happened to you. We have escalated this to the concern team will verify the details and update you ASAP and will take extra care in future. Thank you for your patience. Let us know if we can help in any way. We value your association and assure you of our commitment to serving you in the best possible way. This is a system generated mail. Warm Regards, Customer Care Team.

Verified Support

Sep 21, 2021

MedPlus India Customer Care's response We discussed on call, confirm issue has been resolved.
We would like to inform you that as per our records your complaint/inquiry has been resolved and Hence we are closing the ticket. Please find below the details of the same.