[Resolved] Medplus India — Complaining about MEDPLUS BHARANI PUTHUR BRANCH for Payment not received / fraudulent claiming of money twice from the Customer

Krithika Sampath

Mar 28, 2022

Address:

MED PLUS BHARANIPUTHUR BRANCH, CHENNAI

I purchased Medicine today Morning from MED PLUS Pharmacy, BHARANIPUTHUR Branch, Chennai for Rs.254, and this amount is debited from my account, But the sales representative charged me again the same amount stating that due to network issue their card swiping machine is not working properly.

Due to which i paid the amount again in Cash and also the first transaction which was done with my Debit card was also credited to Med Plus .
How will a customer Pay twice the amount one by debit card and another time by cash. SO irresponsible Owner and sales person always complaining about the Network? Cant they verify their email and return back the amount to the loyal customers. i have all the proofs for this transaction. If this amount is not refunded i would definitely willing to launch a complaint against this pharmacy.

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May 1, 2022

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Verified Support

Mar 28, 2022

MedPlus India Customer Care's response Thank you for writing to us.

As per customer mail we have tried tried to reach him to inform him to share the snap shots of the amount debited snap shots so that we will check and escalate to concern team but his number is not connecting.

Please get back to us in case of any clarifications.

Thanks and Regards,

Medplus Customer Care Team,
(Call):[protected]