[Resolved] Medplus India — Customer Denied Emergency Medicine

Mehul001

Jul 2, 2021

Address:

MedPlus, Green Glen Layout, Bellandur, Bengaluru

This is the second time MedPlus Staff has done this to me. I had a valid prescription for the medicines I required and the staff ( Premchand and Store in-charge) first told me that the medicine is there, get an updated prescription of today's date and I will give it to you. When I get an updated prescription, they tell we don't have the medicine do whatever u want. We won't sell it to you. Who are they to deney me medicine when I'm showing valid prescription? When I ask him who r you to deny me the medicine- he says I own this store. They don't understand the importance of psychiatric drugs and should be fired. I will be escalating this matter if serious action is not taken against these two employees. I t

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Aug 23, 2021

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Verified Support

Jul 17, 2021

MedPlus India Customer Care's response Dear Customer,

Thank you for writing to us.

With reference to the email below, Unfortunately, we are unable to retrieve any information with the details provided by you. Hence, we request you to kindly write back to us with your valid contact details (i.e., Registered Phone Number/ MedPlus Customer Id) to Inquire and to assist further.

For further details, you could also call us on[protected]. Looking forward to hearing from you in this regard and hoping that we are able to serve you.

Please get back to us in case of any clarifications."

Thanks and Regards,

MedPlus Customer Care Team