[Resolved]  Medplus India — Defective "ZOAMATES" Sachet

We bought "ZOAMATES" Sachet in Medplus Pharmacy (AVADI, Kamaraj Nagar) Branch in which some of the sachets that are defective and came bad smell from the pack. So we get replacement of the defective one. But that one also the same issue.

So we come with the solution, asked them to refund my money. But the in- charge of the Medplus Pharmacy (AVADI, Kamaraj Nagar) Branch. Mr. Hari Babu is not responded properly. He did not give respect to the customers.

He doesn't know how to handle the customer and how to give respect to the customers. And he had spoken very harshly with us and told us to get out of the pharmacy.

After a long argument, we got a our refund money back. But we waited to get our money for more than 40 minutes.

So I will suggest strictly to take some action to them giving the warning. Hope it will be taking care.

Thank You!
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Aug 6, 2021
Complaint marked as Resolved 
MedPlus India customer support has been notified about the posted complaint.
Verified Support
Aug 21, 2020
MedPlus India Customer Care's response
Dear Customer,

As per the above complaint, please write to [protected]@medplusindia.com. with your contact details.
Complaint comments 

Comments

Dear Customer,

With reference to the complaint, we regret the inconvenience caused to you.

We kindly request you to share us with your contact details so, that we can resolve the same on priority.

For further assistance, please call us on[protected] or reply us via email to us @ [protected]@medplusindia.com

Thanks and regards,
Medplus customer care.

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