[Resolved] Medplus India — Delivery of medicine and response was not good

Ravi Teju

from Kakinada, Andhra Pradesh

Address:

500049

This is raviteja m regular customer of medpuls kondapur rto office morning i asked delivery boy to give thyronorm 125mg but he gave me tablets thyronorm 25 after going home i observed that he gave the wrong tablet again i went and him to give the thyronorm 125 he told it is not available in this it's available in kondapur store i'll it by evening after 5 hours time i went to kondapur rto medpuls for the thyronorm he told drive is not you go and get it i told i[censored] would have tell me i would have go and get morning it self now ur telling me i told then he told drive is not ur wish i[censored] want u go r else wait for tomorrow. The way of talking is too rude

Please take the necessary and action

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Aug 11, 2017

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2017

MedPlus India Customer Care's response Dear Customer,

We regret for the inconvenience caused to you.

Regarding the discrepancies that you had faced with our services, we apologize once again for the unpleasant experience you had.

We're very sorry to hear this. Could you please send your customer Id/ registered contact number immediately to [protected]@medplusmart.com and we'd like to speak, understand the issue better to help you.

Please get back to us in case of any clarifications.

Thanks and Regards,
Medplus Customer Care Team,
(Call):[protected]
(Toll Free):[protected]
(Email): [protected]@medplusindia.com
(Email): [protected]@medplusmart.com