[Resolved]  Medplus India — Denial of medicine & rude behavior of sales person

Address:

Chitlapakkam

Few days before I bought medicine and swiped with first card, machine was time out and continously time out and then swiped with another card, bot the payment has debited, when i checked they said go to Bank who can only provide the resolution,

Next on today Have given the list to Mr. Bharath he has taken the order from the slip I gave, there were crowd people moving around here and there hence I cross checked if he has done for all the medicine which I wrote on the list, he too confirmed everything was as per the list, then the Glycomet GP 0.5 was missing on the bill, Bill No: [protected] Store ID:INTNMAS00233 when I called back the person called Syed, said it was not on the list and shouted at me come to the store in person, when I went to stores both Mr, Bharath & Mr, Syed were not even checked was mentioning medicine is not available.

Then I went to another 2 kms and bought the medicine Invoice no:[protected] with store ID: INTNMAS00265 got the medicine and checked if there is medicine which I requested is available in the previous store he mentioned there were 150tablets available, then while returning came to store ID: INTNMAS00233 and informed there were 150 tablets in the stock then both were looking each other and finding the tablet is in stock, when I said will make a complaint both were laughing and asking me to whatever I can do.

This is punishable offence, when there is medicine available and denning to the customer, next the rudeness while on calling on the customer Mr. Syed started shouting come in person to store. I was deeply saddened and got insulted infront of many customer I need the proper settlement on this