[Resolved]  Medplus India — did not despatch heart medicines even after 3 days. when contacted, salesperson talking recklessly.

Address:600093

I am residing at saligramam. I used to buy heart tablets from nearby medplus stores and the address is given below:

Shop no 586, durai arasan street, saligramam, chennai
Phone :[protected]

I placed orders on 15th sep 2018 by evening. I was asked to register them in a note book ledger which i did with my contact numbers.

Normally i used to receive a confirmation of order through sms but nothing came till 18th sep 2018. When i contacted the shop, sales person who attended the call responded recklessly.

Is it the way you treat your customer? I request your explanation.

If you treat heart patients like this, how can we depend on you?

Rengarajan. R
[protected]
:
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Oct 24, 2018
Complaint marked as Resolved 
MedPlus India customer support has been notified about the posted complaint.
Verified Support
Sep 19, 2018
MedPlus India Customer Care's response
Dear Rengarajan,

As per telephonic conversation we will escalate the issue to dept concern n we assure you it will not repeat again future.

MedPlus Customer Care Team
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