[Resolved] Medplus India — Double Payment taken by Medplus & no refund after 21 days | |||
Dear Concerned, This is to intimate you Medplus-Raghunathpur from Bhubaneswar, Odisha has taken double payment from me through Card payments both times. The worst part is nobody taking responsibility & making any commitment of returning the money. On 17th June I went to pick-up my medicines from Medplus & citing invalid transaction they took payments twice on two different cards of (Rs6742) two times against one invoice of Rs6742. After two days when I showed them two statements of different banks, they didn't agreed & asked me to wait for 7 days. Again after 7 days when I followed up with great difficulty they agreed on receiving double payment. But the worst part being it's 3 weeks now & there is no-refund. If they don't act & return my money asap & apologies, I have no other option than to go with Twitter & Legal. Regards Anup Mohapatra Was this information helpful? | |||
Aug 30, 2021 Complaint marked as Resolved MedPlus India customer support has been notified about the posted complaint. Verified Support Jul 27, 2021 MedPlus India Customer Care's response Thank you for writing to us.With reference to the email below, Unfortunately, we are unable to retrieve any information with the details provided by you. Hence, we request you to kindly write back to us with your valid contact details (i.e., Registered Phone Number/ MedPlus Customer Id) to Inquire and to assist further.For further details, you could also call us on[protected]. Looking forward to hearing from you in this regard and hoping that we are able to serve you.Please get back to us in case of any clarifications."Thanks and Regards, MedPlus Customer Care Team.
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Thank you for writing to us.
With reference to the email below, Unfortunately, we are unable to retrieve any information with the details provided by you. Hence, we request you to kindly write back to us with your valid contact details (i.e., Registered Phone Number/ MedPlus Customer Id) to Inquire and to assist further.
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For further details, you could also call us on[protected]. Looking forward to hearing from you in this regard and hoping that we are able to serve you.
Please get back to us in case of any clarifications."
Thanks and Regards,
MedPlus Customer Care Team