[Resolved] Medplus India — Exchange medicine | |||
Respected sir/Madam, My name is Purna Chandra Sardar.I would like to bring this to your notice that on 21 th Aug 2021.I ordered few medicine and your staff erroneously delivered (2no HUMINSULIN 30/70 instead of HUMAN MIXTURED 30/70) Invoice no-[protected] Dt-21/08/2021 when i noticed to exchange that medicine your store people told that One OTP send my Mob. No-- [protected] (which was i have provide to prepaire biil) but unfortunately due to some technical error OTP is not received my mobile . I requested that kindly resolve that problem and exchange my medicine. please find attached bill and images for your reference. and another Mob. No-[protected] Thanking you sir, thanks and regards P.C.Sardar Was this information helpful? | |||
Oct 27, 2021 Complaint marked as Resolved MedPlus India customer support has been notified about the posted complaint. Verified Support Aug 23, 2021 MedPlus India Customer Care's response Thank you for writing to us.As per the below email. We would like to inform we will escalate to the concern team and revert back. Please provide us with 24 - 48 hours of time. Please get back to us for any clarifications. Thanks and Regards, MedPlus Customer Care Team. Verified Support Sep 21, 2021 MedPlus India Customer Care's response Thank you for writing to us.As per the below email. We would like to inform we tried to reach you for confirmation, but no response. Please provide us with 24 - 48 hours of time. Please get back to us for any clarifications. Thanks and Regards, MedPlus Customer Care Team. | |||
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Thank you for writing to us.With reference to the email below, Unfortunately, we are unable to retrieve any information with the details provided by you. Hence, we request you to kindly write back to us with your valid contact details (i.e., Registered Phone Number/ MedPlus Customer Id) to Inquire and to assist further.For further details, you could also call us on[protected]. Looking forward to hearing from you in this regard and hoping that we are able to serve you.Please get back to us in case of any clarifications."Thanks and Regards, MedPlus Customer Care Team.
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