[Resolved]  Medplus India — Executive by name "shravani" misbehaved in medplus kr puram branch

Address:560036

I am one of the customer from last 8 years and 2 weeks before i visited to medplus branch, devasandra, k r puram branch in bangalore. I asked one of your executive by name "shravani" for some medicines. She misbehaved a lot, she spoke very arrogantly. She showed lot of attitude. She throwed the medicines. Which i didn't like. I don't want this to happen to any other customers in further. Waiting for your response and action. She is telling she is the most senior and we can't do anything to her. I think you people have cc cameras please go though it and cross check once.

Thanks,
Kavitha
[protected]
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Jul 13, 2017
Complaint marked as Resolved 
MedPlus India customer support has been notified about the posted complaint.
Verified Support
Jun 09, 2017
MedPlus India Customer Care's response
Dear Cusotmer,

With reference to the email below and the telephonic conversation.We regret the inconvenience caused and would like to update you that the issue/complaint on the store staff has been already escalated to the team concern and will assure that appropriate measures would be taken to avoid such situations further.

Thanks and Regards,

Medplus Customer Care Team,
(Call):[protected]
(Toll Free):[protected]
(Email): [protected]@medplusindia.com
(Email): [protected]@medplusmart.com
WhatsApp:[protected]
Complaint comments 

Comments

Hi

I would to bring to your attention that in the name of suseela who work at royapuram branch.

She doesn't response to the customer needs and emergency.she is very rude along with the other staff.

Regards,
James

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