[Resolved]  Medplus India — Home delivery customer care

I 73 yr old and order medicines for home delivery. Though ordered for home delivery may due to tech issue it is being shown as pickup. When contacted customer service of Medplus the person who received call was arrogant and instead of solving the problem advised me to cancel the order.
Was this information helpful?
No (0)
Yes (0)
May 21, 2022
Complaint marked as Resolved 
MedPlus India customer support has been notified about the posted complaint.
Verified Support
Apr 13, 2022
MedPlus India Customer Care's response
With reference to your email, Unfortunately we could not be able to retrieve your Order information.
Kindly share correct order id or your details (registered mobile number/ medplus customer id) so that will check and assist you accordingly.
We value your association and assure you of our commitment to serving you in the best possible way.
Warm Regards,
Customer Care Team.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MedPlus India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    72%
    Complaints
    813
    Pending
    66
    Resolved
    563
    MedPlus India Phone
    +91 40 6700 6700
    +91 40 6674 3000
    MedPlus India Address
    GSR Estates, C Block, D.No. 11-6-56, Survey no. 257 & 258/1, Balanagar, Hyderabad, Andhra Pradesh, India - 500037
    View all MedPlus India contact information