[Resolved]  Medplus India — I am complaining about the original bill not received

I have not received the original bill for order no-omhmm[protected] and when i complained to customer care they send me a bill where its mentioned-duplicate, i want the original bill. I have been ordering the medicines worth rs[protected] regularly and i want a normal original bill or else i will stop ordering the medicines from you people henceforth. You can send me the bill on mail also but without the word-duplicate mentioned
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Aug 6, 2021
Complaint marked as Resolved 
MedPlus India customer support has been notified about the posted complaint.
Verified Support
Dec 14, 2020
MedPlus India Customer Care's response
Dear Customer,

As discussed. We are sorry for the inconvenience caused and would also like to update you that that the shared complaint has been escalated to the team concern and will do verify and get this resolved ASAP.

For further details, you could also call us on[protected].We value your association and assure you of our commitment to serve you in the best possible way.

Thanks and Regards,
Verified Support
Jan 02, 2021
MedPlus India Customer Care's response
Dear Customer,

Thank you for writing to us. as per your email, duplicate bill copy has been generate, and if any changes in bill copy, Kindly visit the nearest medplus store, as per prescription will do changes in bill copy, and will stamp and signature on same copy.and it will valid for claim .

Thanks and Regards,

Medplus Customer Care Team,
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