[Resolved]  Medplus India — Improper medicine issued

Address:Med plus, Iyyappanthangal, Chennai 600056

I have given prescription to med plus associate (Muthukumar) and asked them to give the medicine. But they have billed and given Alphadol. 25mg instead of giving. 5mg. I have noticed this only after I reached home. Since I checked and came to medical and changed. Buy many people they are trusting that med plus associates are giving proper medicines but it is not. Because this is not happening at first time for me it happened to many times. So please ask med plus associate todo quality check before giving to patients.
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Nov 3, 2021
Complaint marked as Resolved 
MedPlus India customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2021
MedPlus India Customer Care's response
With reference to your email, Unfortunately we could not be able to retrieve your information.

we apologize for the inconvenience caused to you. Kindly share us your details (registered mobile number/ medplus customer id) to [protected]@medplusmart.com (or) [protected]@medplusindia.com so that will check and assist you accordingly.

We value your association and assure you of our commitment to serving you in the best possible way.

Warm Regards,

Customer Care Team.
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