[Resolved] Medplus India — lockdown situation / online prescription

Shrinivasrao Sanaboina

Address:

Flat no C -5 , TIRUPATI TOWNSHIPANANDPARK, 411015

Dear sir/madam,

Due to lockdown situation we are unable to take my daughter to doctor, which 25 km from my house and my daughter is suffering 100% disability,

Her medicine are finished, especially lenozep md 0.25mg, so our doctor

Mr. Nandan yardi
Md paediatrician & epileptologist
Pune
Mmcreg no - [protected]

Had prescriped the medicines on mail, told to go near by medplus stores you will get the medicine, if he is not giving, then i will speak with the store person

I have taken my back history file and todays online prescription to near by med plus store (Prateek nagar yerwada pune)

Stores person told that, he has the stock, but he is unable to give on the bases of online prescription and also denied to talk with the doctor

As my daughter need daily dosage, if we not give the medicine she gets fits and unable to controle her

I have requested the store person, to give the solution, but he says he need hard copy from the doctor, how i will visit the doctor during this kind of lock down situation

Kindly requesting you to look into this

Regards

Shrinivasrao

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Aug 9, 2021

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Mar 30, 2020

Updated by Shrinivasrao Sanaboina look for quick actiom

Verified Support

Jul 12, 2020

MedPlus India Customer Care's response Our sincere apologies for the inconvenience caused. We request you to provide the registered contact details so that we can check with issue, escalate to the team and serve you in the best possible manner. For further queries, request you to contact our help line[protected] or can mail the details to [protected]@medplusindia.com/[protected]@medplusmart.com.