[Resolved]  Medplus India — medicine

Dear concern
My name is praneetha from hyderabad. My order id is otgmm[protected] i ordered medicine on 1st aug 2017. It's more than 24 hours and still i haven't received the medicine. I did call them two times and ask for a manager or any superior person to talk to and raise the query but staff refused and been rude to me and aggressive. Medplus promise to deliver your order between 4- 24 hours but they never follow this. T basically medplus miss guided customers by saying time frame and never follow.
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Sep 2, 2017
Complaint marked as Resolved 
MedPlus India customer support has been notified about the posted complaint.
Verified Support
Aug 02, 2017
MedPlus India Customer Care's response
We regret the inconvenience caused to you.

Please be assured that your complaint has been escalated to the team concerned and appropriate measures would be taken to avoid such situations in future. For your kindly information order will be delivered to you by tomorrow ASAP.

For further correspondence, call our customer care helpline number[protected]/[protected].

Appreciate your understanding and patience in this regards.

Regards,
MedPlus Team.
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