Medplus India — Medicine full/partial refund always a problem

Address:Pune

I wanted to complaint about Nanded Pune med plus shop. I purchased near about 5000 rs medicines from the store. next day we came to know one of the medicine of rs 525 need to returned as it was already available at home.
when I reached store for the same for first time they said we can not refund as you need to purchase something and even I wanted buy some other medicine but the cost of the medicine is 325 rs. then I asked them that either give me a credit note or refund for remaining amount. then I suggested him, instead of replace, give me refund and place another order for new medicine. I denied and told he need to talk to store supervisor. then he told me he can not call at this time as its 9 pm. he requested me to come at next day morning I will make all the arrangements and will do the needful. next morning I visited the shop and another supervisor was not aware about this as denied refund and also was not ready to talk to store supervisor.

this is happened for the 3rd time. today they give reason that their app does not have support for partial/full refund.

can someone help me with the refund ?
Was this information helpful?
No (0)
Yes (1)
MedPlus India customer support has been notified about the posted complaint.
Complaint comments 

Comments

With reference to your email,
Unfortunately we could not be able to retrieve your information. Kindly share us your details (registered mobile number/ medplus customer id) so that will check and assist you accordingly.We value your association and assure you of our commitment to serving you in the best possible way.
Warm Regards,
Customer Care Team.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MedPlus India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    72%
    Complaints
    813
    Pending
    66
    Resolved
    563
    MedPlus India Phone
    +91 40 6700 6700
    +91 40 6674 3000
    MedPlus India Address
    GSR Estates, C Block, D.No. 11-6-56, Survey no. 257 & 258/1, Balanagar, Hyderabad, Andhra Pradesh, India - 500037
    View all MedPlus India contact information