[Resolved]  Medplus India — medicines delivery delayed for four days

I ordered online important medicines from medplus onine pharmacy, on friday
27 july, 2018, and today is tuesday 31st july and i have not received any of the medicines yet. These are for bp and diabetes.
How can medplus be trusted to delivery medicines on time?
The tracking of the awb[protected], shows that the medicines were handed over to the courier only on 30th july 2018, almost 3 days after i ordered it.
Your advertising of medicine delivery within 24 hours anywhere in india, is false advertising.

I want medplus to send me an official apology letter from the managing director and assure me that the medicines will be delivered to me within 24 hours. Or else, i will go to the tribunal.
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Sep 9, 2018
Complaint marked as Resolved 
MedPlus India customer support has been notified about the posted complaint.
Verified Support
Jul 31, 2018
MedPlus India Customer Care's response
Dear Suresh,

We regret the inconvenience caused to you.

We have taken up your complaint and have accorded it top priority and are expressly working towards resolving it at the earliest.

We request you share your contact details or order id on [protected]@medplusmart.com so, that we can resolve the same on priority.

For further assistance, call our customer care helpline number[protected]/[protected] or reply to us via email to [protected]@medplusmart.com.
Nov 12, 2018
Updated by sureshd2010
Nothing was done about the complaint.
No actions to remedy it, everything is status quo.
Nov 12, 2018
Updated by sureshd2010
NOT RESOLVED
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