[Resolved]  Medplus India — medicines - life saving medicines

Address:

Hyderabad

I write this complaint with much of frustration because i got message stating that order got delivered with the medicine on 16th april itself attached screen shot and message. But still the order was not delivered.

Orderid : otnmm[protected]
Yesterday i called the delivery agent, he stating that i have to come and collect the medicines to his location were he is which 10 km far from my place he is too busy with other orders. He was talking too barbaric in a local language and stating that they have already updated the order as delivered so as a customer i cannot do anything. He asked me to complaint were ever i want. And use most abusive language which was unparliamentary.

Rather i could not control my anger, later i called the concern pharmacy and explained the above conversation. They said they will investigate.

Prasad (He stated his employee id is 318329) ad stated he is the delivery in - charge called me again and was rude stating that whether the order was delivered or not.

I questioned him without delivering the order how can you people update the system yesterday itself that the order was delivered?
Mr. Prasad was too rude and didnt allowed me to speak and stated your mediplus management have informed and i quote "since the customers have already paid you can update all the orders as delivered".

And he threatened whether you need the money or not, if i need the money or medicines i need to come to thiruvottiyur pharmacy and get it.
If not i will not get the money or order he stated. Later asked him to cancelled the order, he replied that it is his wish to deliver the order or cancel the order. He ordering me to go were ever i want or even shouted me to complaint to his hr.

Anyhow medplus have treated me like this for being old customer fr year, thanks for this brutal words from your delivery agents, anyhow i have reached the tamil nadu legal team, consumer court and tamil nadu medical broad for help and report the mediplus fake update and the mental brutality.

Thanks
Dinesh
[protected].