[Resolved] Medplus India — Mediplus wallet amount issue | |
Dear Sir/Madam, I received a message on 1/10/2020. Dear Customer, Rs. 2722.50 from your MedPlus Wallet expires on 01.11.2020. Visit nearby MedPlus Outlet or MedPlusmart.com to utilize the amount. Or click here https://mdpls.in/kna29H to raise a refund request by[protected]. The next day I raised the refund request through the link sent by mediplus. I received message saying amount will be credited within 15 days. Now it's been more than one month. Still I have not received any amount. I have reached mutiple times to customer care. Everytime they saw amount will be credited, we will call you back. No one came back. I think this what they trained to convince. So please help me to get my money back. Was this information helpful? | |
Aug 12, 2021 Complaint marked as Resolved MedPlus India customer support has been notified about the posted complaint. Verified Support Jan 02, 2021 MedPlus India Customer Care's response Dear Customer, With reference to the below complaint, we regret the inconvenience caused. We kindly request you to share us your contact details so, that we can resolve the same on priority. For further assistance, please call us on[protected] or reply to us via email to [protected]@medplusindia.com | |
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Thank you for writing to us.
With reference to the email below, Unfortunately, we are unable to retrieve any information with the details provided by you. Hence, we request you to kindly write back to us with your valid contact details (i.e., Registered Phone Number/ MedPlus Customer Id) to Inquire and to assist further.
For further details, you could also call us on[protected]. Looking forward to hearing from you in this regard and hoping that we are able to serve you.
Please get back to us in case of any clarifications."
Thanks and Regards,
MedPlus Customer Care Team,
(Call):[protected],
(Toll Free):[protected],
(Whats App):[protected],
(Email): [protected]@medplusindia.com,
(Email): [protected]@medplusmart.com,
(Web): www.medplusmart.com.