[Resolved] Medplus India — medplus chemist, swawlambi nagar, nagpur

Sayali Khonde

from Satana, Maharashtra

Address:

Nagpur, Maharashtra

When the needed medicine is not available, they gave another medicine without asking. They are not giving medicine as per priscription, also they didn't provide the side required according to doctor.
Even if it's their mistake, they does not accept it and instead they give irresponsible reasons.
And when the patient was serious they said to come to shop and take ur correct medicine and go.

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Oct 13, 2018

Complaint marked as Resolved

MedPlus India customer support has been notified about the posted complaint.

Verified Support

Sep 12, 2018

MedPlus India Customer Care's response Dear Sayali,

We regret the inconvenience caused to you.

We would like to inform you that the issue has been escalated to the team concerned.

Hence we request you share your contact details so, that we can resolve the same on priority and to make sure appropriate measures would be taken to avoid such situations.

For other queries, you can also call us at our Helpline Number '[protected]' or '[protected]' or email us at '[protected]@medplusmart.com'/'[protected]@medplusindia.com.

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Comments

[email protected]

from Kolkata, West Bengal

Order ref. Owbmm[protected]
attached prescription & bill for clear evidence for wrong bill by med plus where patient age is 44 yrs bur mentioned 57 yrs.