[Resolved] Medplus India — medplus flexi rewards kadapa
J
Jahnavi pagidala
from Rajampet, Telangana
My mobile number is [protected] .I want to book rice cooker in mediplus flexi rewards..But from 3months i am asking them to book they are telling it's out of stock call after dec 15th we will book..When i call them on Dec 15th they told call after jan 10th we will book ..When i call on jan 10th they told call after feb 15th we will surely book this time...But today when I call them..They are telling that plz book tawa or steamer...I don't y they started this flexi rewards scheme..I fed up with this..Last time when I want to buy trolley bag...They behaved like this only...And told me to book rice cooker or tawa...But now when I want to book rice cooker...They are telling to other...Plz solve my problem as soon as possible...I want rice cooker...cuatomer care service is also not good..they are not responding well...I lost belief in mediplus...
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Apr 22, 2018
Complaint marked as Resolved
MedPlus India customer support has been notified about the posted complaint.
Feb 20, 2018
Updated by Jahnavi pagidala In online it is showing available in hyd...Plz check the pics..But they are telling it's out of stock..Book tawa...Or else once when we get in hyd ...We will send to kadapa...But in its online website they are showing it's available in 4branches..But they are not sending...From 3months they are behaving like this...Ok it's may be out of stock...When customer want they have to get it ...From 3months they are not getting this item...Then why they are showing in medplus flexi rewards items...I didn't understand..Plz help me ...And solve my problem to get rice cooker...
Feb 27, 2018
Updated by Jahnavi pagidala I didn't get any response from them...Till today...I called them today to book rice cooker they told that we will book it and u will get that in April 1st week...I said ok to book...She said that I booked it mam..But i didn't get any msg of booking..And i told her..She said msg may not come but it is booked and u will get it in April 1st week...Let's see what happens...Hoping for good
Verified Support
Mar 22, 2018
MedPlus India Customer Care's response Dear Customer,
We regret the inconvenience caused to you. We would like to inform you that the issue has been escalated to the team concerned.
We appreciate your valuable complaint and assure you that appropriate measures would be taken to avoid such situations in future and also we appreciate your understating and patience in this regards.
Your relationship is important to us.
Thanks and Regards,
(Call):[protected]
(Toll Free):[protected]
(Email): [protected]@medplusindia.com
Apr 13, 2018
Updated by Jahnavi pagidala Today date April 13 but till today I didnt get it...how many times I should believe u...?????!
Apr 13, 2018
Updated by Jahnavi pagidala Wrost mediplus...fake flexi rewards.
...
Apr 27, 2018
Updated by Jahnavi pagidala No it is not resolved...till today I didnt get my product... customer care is not responding ...properly...now they are telling to wait upto may 20...its around 5months...i am waiting for it...
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