[Resolved]  Medplus India — Medplus india damaged medicines

Address:Bangalore, Karnataka, 560036
Website:www.medplusmart.com

I have purchased medicines costing about 3485/- on[protected] vide tax
Invoice no:[protected] at old santhe maidhan, madras bangalore road, kolar-563101.
The medicine mixtard 30 hm penfill 100iu 3ml inj which were supplied are damaged (3 pieces in out of 10 quantity)
And i approched to the shop on 10.07.2017. They replied that it is the fault of yours
And they could not replace it and do what ever you like.

If i buy less we wont get offers so i'm buying bulk but it will be in plastic containers so i cant check inside.

In this connection i am the regular customer of your shop for the last
2 years and every month i used to purchase medicines of rupees 3485/-.
It is the responsibility of the sales man to replace the medicine when he has taken money.
May be it is a small amount the reply given by the sales man is highly reprehensible.
I expect a proper reply for my complaint at an early date otherwise it is presumed that you dont have any answer to my complaint.

Customer id:24913726
Narashim reddy. R
Mobile #:- [protected]
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Aug 16, 2017
Complaint marked as Resolved 
MedPlus India customer support has been notified about the posted complaint.
Verified Support
Jul 12, 2017
MedPlus India Customer Care's response
We regret the inconvenience caused to you.

Please be assured that your complaint has been escalated to the team concerned and appropriate measures would be taken to avoid such situations in future.

For further correspondence, call our customer care helpline number[protected]/[protected].

Appreciate your understanding and patience in this regards.

Regards,
MedPlus Team.
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