[Resolved]  Medplus India — medplus not accepting return of medicines purchased

Address:

560040

Sir, i had purchased 2 sheets of gabaneuron nt 300 mg from medplus (Store id inkablr0005) (Phone[protected]Club road, vijaya nagar, bangalore) on 22nd august 2017. After using 2 tablets, i developed some kind of an allergy and was asked by the doctor to stop using these tablets immediately. However, when i wanted to return the tablets, the store did not accept the return of the sheet wherein 2 tablets were used. They said they cannot accept returns eveb if 1 tablet is used. This does not make any sense at all as they do sell such tablets in small quantities to customers. What should people do if the medicines are changed by the doctors? This is extrely unfair and customers would be left with no choice but dump those unused medicines in the dust bin. Moreover, the staff was extremely rude despite me being a regular customer of medplus for quite some time.

I would request you to look into this and provide necessary warning to the store and help me return the unused medicines. This is not about money. This is more about policy and would go a long way in helping many such customers who may want to return expensive medicines in future due to unavoidable circumstances.

Regards
Bohra
[protected]
Customer id 25575947